The Struggle is Real...
We're well into the project now, and like the title suggests, the struggle is real. Really real. When things get tough, and people get busy outside of work, it's amazing how quickly communication channels breakdown, how demeanor changes, and reactions to criticism become more personal. I would say, "Well what else would you expect" but to perfectly honest I had no idea what to expect, and it's been interesting to see how the dynamic between team and leader has changed. Whilst we used to be one well integrated unit, I now find myself having to use a lot more report talk, a lot more commands, and having to implement required communication channels (weekly reports etc..) to keep the group moving in the right direction.
Aside from managing the team, there's also the aspect of managing the client. It's easy to talk to clients when everything is moving forward as scheduled and there isn't a hiccup in sight. But when shit hits the fan (excuse my French) it takes every ounce of personal restraint to stop personal feelings boiling over into professional communication, and if there has been anything I've learnt in the last few weeks, it's certainly been the art of controlling communication. What I mean by that is the ability to purposely control how I communicate both verbally and non verbally, as to put on a facade when needed. Unfortunately the real world and real clients aren't always the dream you had hoped it would be, and learning how to adapt on the fly, learning how to read a situation and adjust my communication accordingly has been a key learning piece for me.
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